Delivery Information

Delivery Information

Effective Date: 01.01.2025

At ioTech, we strive to ensure your orders are delivered quickly and securely. Below, you’ll find detailed information about our shipping options, delivery times, and policies.

1. Shipping Options

We offer the following shipping methods:

  • Standard Shipping: Estimated delivery within [X-Y business days].
  • Express Shipping: Estimated delivery within [X-Y business days].
  • Overnight Shipping: Guaranteed next-business-day delivery for orders placed before [X time].

Shipping costs are calculated at checkout based on your location and chosen method.

2. Processing Time

  • Orders are processed within [X] business days after payment is confirmed.
  • Orders placed after [X time] or on weekends/holidays will be processed the next business day.

3. Delivery Areas

We currently ship to:

  • All 50 U.S. states, including Alaska and Hawaii.
  • [Optional: List international countries you deliver to].

Note: Delivery to remote or rural areas may take additional time.

4. Tracking Your Order

Once your order is shipped, you will receive an email with tracking details, allowing you to monitor your package in real-time.

5. Delivery Times

Delivery times may vary depending on the shipping method selected:

  • Standard Shipping: [X-Y business days].
  • Express Shipping: [X-Y business days].
  • Overnight Shipping: 1 business day.

Note: Delivery times are estimates and may be affected by unforeseen delays such as weather conditions or carrier issues.

6. Shipping Costs

Shipping costs are calculated based on:

  • Weight and dimensions of the package.
  • Destination address.
  • Chosen shipping method.

The total shipping cost will be displayed at checkout.

7. International Shipping

For orders outside the United States:

  • Delivery times and shipping costs will vary based on the destination.
  • Customs duties, taxes, and fees are the responsibility of the customer and are not included in the shipping cost.

8. Undeliverable Packages

If your package is returned to us due to an incorrect address or delivery refusal:

  • We will contact you to arrange re-delivery.
  • Additional shipping fees may apply.

9. Damaged or Lost Packages

If your package arrives damaged or is lost in transit:

  • Contact us immediately at support@iotechinternational.com. 
  • Provide your order details and any photos of the damage (if applicable).
  • We will work with the carrier to resolve the issue and arrange for a replacement or refund.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Email: support@iotechinternational.com
Phone: 561-509-0205 ext 5