Shipping policy
1. Shipping Options
We offer the following shipping methods:
- Standard Shipping: Estimated delivery within [3-5 business days].
Shipping costs are calculated at checkout based on your location and chosen method.
2. Processing Time
- Orders are processed within 1 business days after payment is confirmed.
- Orders placed after 3 pm ET or on weekends/holidays will be processed the next business day.
3. Delivery Areas
We currently ship to:
- All 50 U.S. states, including Alaska and Hawaii.
Note: Delivery to remote or rural areas may take additional time.
4. Tracking Your Order
Once your order is shipped, you will receive an email with tracking details, allowing you to monitor your package in real-time.
5. Delivery Times
Delivery times may vary depending on the shipping carrier:
- Standard Shipping: [3-5 business days].
Note: Delivery times are estimates and may be affected by unforeseen delays such as weather conditions or carrier issues.
6. Shipping Costs
Shipping costs are calculated based on:
- Weight and dimensions of the package.
- Destination address.
- Chosen shipping method.
The total shipping cost will be displayed at checkout.
7. International Shipping
- We currently do not offer International shipping.
8. Undeliverable Packages
If your package is returned to us due to an incorrect address or delivery refusal:
- We will contact you to arrange re-delivery.
- Additional shipping fees may apply.
9. Damaged or Lost Packages
If your package arrives damaged or is lost in transit:
- Contact us immediately at contact@iotechinternational.com.
- Provide your order details and any photos of the damage (if applicable).
- We will work with the carrier to resolve the issue and arrange for a replacement or refund.
